Shipping & Return Policies
Most orders are shipped the same business day (Monday - Friday) if placed before 1:00 P.M. Central Standard Time from our centrally located warehouse in Missouri.
100% Price Guarantee
In most cases Hummingbird-guide.com orders are shipped via FedEx Ground in the Continental United States. In this case, you will receive your order within 3 business days or less. In a few situations orders may be shipped by UPS Ground or USPS, depending on the product ordered and destination. We put every effort into delivering your order as quickly as possible. We reserve the right to use the shipper of our choice.
For delivery to a P.O. Box or through the U.S. Postal Service (USPS) there is an additional $10.00 charge on top of regular shipping fees.
Shipments to Canada are available through the U.S. Postal Service (USPS) with the additional $10.00 charge on top of regular shipping charges.
Deliveries through USPS have no tracking numbers and Hummingbird-guide.com cannot assume liability for a package that is not delivered or damaged. These situations are the responsibility of the customer/recipient to make a claim with the U.S. Postal Service.
For U.S. Postal Service (USPS) shipments, please contact Hummingbird-guide.com._________________________________________________________________
Upon receipt of your order please ensure that the products you ordered are in fact those that you ordered. Please inspect that the order was not damaged in shipment or you have received a defective product.
If you receive a damaged, broken or defective item – we need to be contacted immediately with a detailed description of what is wrong.
Incorrect Item Received:
Returns for Any Other Reason:
Returning a product requires a “ Return Authorization Number”. You must contact Hummingbird-guide.com via email with a detailed description of the problem to receive the RA # and instructions._________________________________________________________________
If you find the exact item for a lower published price simply email The Hummingbird Guide with the link to the competitor's product page listing the lower priced item.
Sign Up for "The Hummer" newsletter to receive periodic Discounts and Specials!
New! CommentsHave your say about what you just read! Leave me a comment in the box below.